General FAQ
1. Where is the product manufactured?
The UDM collection is produced in Valdobbiadene, Italy, by esteemed manufacturing partners who have developed proprietary methods that enable the design of unique combinations of materials and workmanship.

2. How long does it take to ship?
Most of the products we carry are held in our warehouse. It will usually take about 1 to 2 weeks to get to you.

3. What materials are the frames made of?
UDM uses high quality acetate for all of their frames. BASE by UDM uses a BPA-free, phthalate-free, non-toxic and recyclable bio-polyester.

4. Where can I purchase UDM?
If you are an optician looking to purchase UDM, you can do so by creating an account with us and purchasing from us online or click here to find your local sales representative. 

5. Do I need any tools to adjust specific parts of the frames?

6. How long has UDM been on the market?
The company was founded in 2015 and has since the choice of eyewear for many celebrities. Check out some of them here.

7. Where can I find instructions on how to work with the product?
You can find specific product instructions through our UDM Learning Center or by clicking here. Or you can find the exact product instructions that you're searching for on the products page description.